Housing Hub Services for Housing Providers

The Housing Hub team offers a range of different services that help Housing Providers to be providers of choice for potential and existing tenants. Our services include general consulting along with vacancy management, transition management and tenant evaluations.Housing Hub Provider Plans: To list properties on the Housing Hub website, providers are required to sign up for a paid Housing Hub Provider Plan. This subscription allows providers to list properties and receive property enquiries from Housing Seekers. You can learn more about the five different Plans and register for them now here, or through your Provider Portal. Subscription Service Consulting: Our experienced consultants can support you to gain your own expertise in areas such as (but not limited to) vacancy management, onsite provider selection and oversight, transition management and quality SDA provision for tenants. Consulting Vacancy Management: Using our extensive SDA experience and networks with key stakeholders, we can help match you with the most suitable tenants for your homes. Our team can provide support with open days, information sessions, and promotional opportunities. Furthermore, we can provide direct support with enquiry management and application management, ensuring potential tenants receive the best experience possible, from experts in the field.  Vacancy Management Transition Support: Moving into a new home can be difficult for people with high and complex needs and ensuring the process goes well can be the difference between a short-term or a long-term tenant. Our team can support the coordination of tenants moving into your new home including stakeholder management, customisation management and quality customer service. Transition Support Tenant Evaluations: Gaining insights from your existing tenants is critical to ensuring long term tenancies and working towards continuous improvement. Our team can support providers to gain valuable feedback into their experiences as independent facilitators.   Tenant Evaluations

About our team

Our team has supported over 1200 people with disability to get offers for new SDA homes through our work with quality SDA providers. In addition, we’ve supported hundreds of other applicants to go through the application process.Through this work, the team has gained extensive experience in managing the application processes including expert knowledge on SDA eligibility, tenant suitability and engagement of the SDA community. We engage ongoing and regular communication with SDA tenants to gain valuable insights into best practice SDA. 

Benefits of our services

  • Deep understanding of the SDA market
  • Expertise and experience in connecting with hard to reach tenant cohort
  • Established links and networks within the health, disability and aged care sectors
  • Experience in finding and matching tenants across a range of developments
  • An understanding of the untapped demand for SDA
  • Internal knowledge and expertise of the NDIS and SDA eligibility requirements
  • Best practice experience and knowledge

Our Values

  1. People with disability are at the centre of everything we do
  2. We seek social change by leading in our sector to build sustainable and innovative products that facilitates people with disability choosing where and how they live
  3. We build confidence of the housing sector through collaboration, capacity building and tenancy solutions
  4. Our work is aligned with Housing Hub’s Theory of Change, which is a detailed description and illustration of everything that is needed to create change and deliver outcomes
  5. Our team has courage, fails fast and approaches problems with curiosity to achieve our vision

Find out more

Contact Melody Carbarns via phone on 0499 111 848 or email consulting@housinghub.org.au.
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Browse Resources

Housing Seeker Profile

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

Housing Roadmap

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step.

Living More Independently

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.