Learn more about the Specialist Services team

Housing Hub provides specialist services to support people with disability, to access quality housing outcomes. Our team has expertise assisting people with disability across Australia who are living in the community and aged care, as well as people stuck in hospital.

We understand that finding the right home that meets a person’s unique needs and preferences can be challenging. That's why our Specialist Services are dedicated to guiding people with disability and their support teams through a wide range of housing, funding, and support options tailored to their home and living goals.

Our team operates nationally and independently of any Housing Providers to ensure individual goals can be met.

Specialist Services are only available to those aged 18 and above.

Enquire or refer today

The Specialist Services team offers the following services:

Our 'Home and Living Specialist Service’ supports people with disability in achieving their home and living goals, regardless of their living situation.

Our ‘Hospital to Home’ service is free to access and supports NDIS participants who are stuck in hospital to find suitable housing.

Our ‘Aged Care to Home’ service is free to access and supports people with disability under the age of 65 who are living in residential aged care.

Our Values:

Housing Hub is committed to engaging directly with people with disability to understand their housing needs and preferences. Our specialist services uphold a rights-based approach that emphasises principles of choice, control and inclusion for people with disability. Our specialist services maintain independence, ensuring no benefit, tangible or otherwise, is received from housing and support providers.

The Specialist Services team:

  • Place people with disability at the centre of everything we do
  • Seek social change by being a leader in our sector by delivering sustainable and innovative services that provide people with disability choice over where and how they live
  • Build confidence in the housing sector through collaboration, capacity building and tenancy solutions
  • Deliver our work with an evidence-based approach.

The Housing Hub Specialist Services Team is the winner of the Team Award at the 2023 Disability Staff Recognition Awards (Melbourne).

The team has been recognised as the most outstanding NDIS provider team that displays exceptional service to participants in the disability sector.

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Meet the Team

Kaitlyn King

Kaitlyn King

Specialist Services Manager

Alison Pettit

Alison Pettit

Hospital to Home Team Lead

Melissa Efstathiou

Melissa Efstathiou

Aged Care to Home Services Lead

Alex Hatzipanagiotis

Alex Hatzipanagiotis

Home and Living Specialist

Heidi Fleming

Heidi Fleming

Home and Living Specialist

Jade Marshall

Jade Marshall

Home and Living Specialist

Jane Mariager

Jane Mariager

Home and Living Specialist

Jo Cartledge

Jo Cartledge

Home and Living Specialist

Karissa Janssen

Karissa Janssen

Home and Living Specialist

Lydia Dockrill

Lydia Dockrill

Clinical Practice Advisor

Lynette Teo

Lynette Teo

Home and Living Specialist

Michele Allen

Michele Allen

National Intake Coordinator

Sinead McKee

Sinead McKee

Home and Living Specialist

Susan Robinson

Susan Robinson

National Services Coordinator

Contact us

Contact us on 1300 322 013 or specialists@housinghub.org.au today.

Learn more about the Specialist Services team

Housing Hub provides specialist services to support people with disability, to access quality housing outcomes. Our team has expertise assisting people with disability across Australia who are living in the community and aged care, as well as people stuck in hospital.

We understand that finding the right home that meets a person’s unique needs and preferences can be challenging. That's why our Specialist Services are dedicated to guiding people with disability and their support teams through a wide range of housing, funding, and support options tailored to their home and living goals.

Our team operates nationally and independently of any Housing Providers to ensure individual goals can be met.

Specialist Services are only available to those aged 18 and above.

Enquire or refer today

The Specialist Services team offers the following services:

Our 'Home and Living Specialist Service’ supports people with disability in achieving their home and living goals, regardless of their living situation.

Our ‘Hospital to Home’ service is free to access and supports NDIS participants who are stuck in hospital to find suitable housing.

Our ‘Aged Care to Home’ service is free to access and supports people with disability under the age of 65 who are living in residential aged care.

Our Values:

Housing Hub is committed to engaging directly with people with disability to understand their housing needs and preferences. Our specialist services uphold a rights-based approach that emphasises principles of choice, control and inclusion for people with disability. Our specialist services maintain independence, ensuring no benefit, tangible or otherwise, is received from housing and support providers.

The Specialist Services team:

  • Place people with disability at the centre of everything we do
  • Seek social change by being a leader in our sector by delivering sustainable and innovative services that provide people with disability choice over where and how they live
  • Build confidence in the housing sector through collaboration, capacity building and tenancy solutions
  • Deliver our work with an evidence-based approach.

The Housing Hub Specialist Services Team is the winner of the Team Award at the 2023 Disability Staff Recognition Awards (Melbourne).

The team has been recognised as the most outstanding NDIS provider team that displays exceptional service to participants in the disability sector.

Was this article helpful?

Meet the Team

Kaitlyn King

Kaitlyn King

Specialist Services Manager

Alison Pettit

Alison Pettit

Hospital to Home Team Lead

Melissa Efstathiou

Melissa Efstathiou

Aged Care to Home Services Lead

Alex Hatzipanagiotis

Alex Hatzipanagiotis

Home and Living Specialist

Heidi Fleming

Heidi Fleming

Home and Living Specialist

Jade Marshall

Jade Marshall

Home and Living Specialist

Jane Mariager

Jane Mariager

Home and Living Specialist

Jo Cartledge

Jo Cartledge

Home and Living Specialist

Karissa Janssen

Karissa Janssen

Home and Living Specialist

Lydia Dockrill

Lydia Dockrill

Clinical Practice Advisor

Lynette Teo

Lynette Teo

Home and Living Specialist

Michele Allen

Michele Allen

National Intake Coordinator

Sinead McKee

Sinead McKee

Home and Living Specialist

Susan Robinson

Susan Robinson

National Services Coordinator

Contact us

Contact us on 1300 322 013 or specialists@housinghub.org.au today.